Technologies and Postal Services

So... Where is my package that I ordered online in a U.S. store?

Thanks for the technologies, so I have been tracking the package:

Stamps.com (USPS)

October 04, 2007	5:26 pm	MONTREAL,	Out of Foreign Customs
September 26, 2007	11:08 pm	MONTREAL,	Arrived Abroad
September 24, 2007	6:14 am	NJI,	International Dispatch
September 21, 2007	1:14 pm	NEW YORK, NY 10012	Electronic Shipping Info Received

Canada Post

2007/10/07	19:37	MISSISSAUGA, ON	Item accepted and entered into sortation plant
2007/10/04	17:26		Item was released from Customs and is now with Canada Post for sortation
2007/09/26	23:08		International shipment has arrived in Canada
2007/09/24	06:14		International item has left the origin country and is en route to Canada
2007/09/23	20:53		International shipment has left the origin country and is en route to Canada
2007/09/21	13:14		International item has been posted in origin country

According to Canada Post, my package is at a sortation plant in Mississauga for 8 days now.

I called Canada Post.
"I am expecting a package from the U.S. that I purchased online. According to the website's tracking, it's been 8 days since the package entered the Mississuga sortation plant. Can you tell me why it's taking longer?" I asked.

A guy on the phone said, "Whereabout do you live?"
I said, "Toronto, west of downtown."
A guy on the phone said, "That's weird."

(Yes, that's why I am calling you.)

and he said, "we can release information only to the shipper (in the U.S.), so I suggest you to contact the shipper and shipper can open an investigation..."

(Oh well...) so, I sent an email to the online store with knowing that they can't do much...

Later, I googled "Canada Post Sortation Plant 2007," and I got plenty results of people's complaints on their blogs and bbs.

Listen, Canada Post:
Stop making us unnecessarily frustrated.
Use/update your technologies to inform us with detailed information.

Technologies will never make our life easier.